The scourge of unwanted and often illegal robocalls isn’t going away anytime soon. In fact, in the near term, it might even grow worse. Billions of robocalls are made each month, including fraudsters trying to steal your identity or raid your bank account by impersonating IRS or Social Security officials.
Some relief is on the horizon, though. Federal regulators and industry are beefing up efforts to penalize bad actors and roll out new preventative technologies. Software that blocks unwanted calls or better identifies who’s calling is improving quickly. And businesses are trying new text-based messaging services to reach customers who ignore voice calls.
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